Technical Support

Please browse below for the technical support Frequently Asked Questions. This space is continuously updated so subscribing to the section's RSS feed is recommended.

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# Article Title Date Author Hits
121 Why is my test not showing a submit button for the members of a room? Wednesday, 26 November 2008 Lee Adams 3583
122 How to disable stripping of unsafe code from files in the resource folders Tuesday, 25 November 2008 admin 3126
123 How can I embed a Flash file into a Frontpage Monday, 24 November 2008 Hamayun Mirza 4725
124 I have a staff member in SIMS who meets the criteria to be exported but are not, why is this? Friday, 21 November 2008 Tom Soron 4927
125 How do I import users via a CSV file into a new group in bulk? Friday, 21 November 2008 Tom Soron 3444
126 How do I import users via a CSV file into an existing manually created group in bulk? Friday, 21 November 2008 Tom Soron 3046
127 How can I integrate a login window to Fronter from my Homepage? Tuesday, 18 November 2008 admin 6490
128 How to add and switch between Frontpages Tuesday, 18 November 2008 admin 3557
129 Can Students delete/edit their work in the ‘Hand In’ folder? Tuesday, 18 November 2008 Hamayun Mirza 3386
130 How can I disable email for a selected group? Monday, 17 November 2008 Lee Adams 2370
131 How to restrict student users from editing a room calendar Monday, 17 November 2008 2540
132 How do i change the default style sheet that users get when they are created by the MIS Integration? Thursday, 13 November 2008 Tom Soron 3389
133 Can I rename rooms that are automatically created by the MIS system? Monday, 10 November 2008 Tom Soron 3353
134 What is “Student View” mode? Monday, 10 November 2008 Tom Soron 3685
135 How do I enable student view in a room? Monday, 10 November 2008 Tom Soron 2789
136 I want to run an import now rather than waiting until tomorrow, is this possible? Wednesday, 05 November 2008 Tom Soron 2395
137 When should I send my MIS data to Fronter? Wednesday, 05 November 2008 Tom Soron 2202
138 Do imports run over the weekend? Wednesday, 05 November 2008 Tom Soron 2436
139 How often is the MIS data imported into Fronter? Wednesday, 05 November 2008 Tom Soron 2209
140 How do I check to see if fronter has received my MIS export? Wednesday, 05 November 2008 Tom Soron 2866
141 I have been using OES (Open edit save) to edit a document online but I have made a mistake. How do I roll it back to a previous version? Thursday, 30 October 2008 Tom Soron 930
142 Can I edit documents directly online without having to download them, edit them, then re-upload them? Thursday, 30 October 2008 Tom Soron 2644
143 How do I restrict a folder only to be visible to certain individuals? Thursday, 30 October 2008 Tom Soron 4750
144 I have completed an account merge but I have lost access to my external fronterbridge room, why is this? Thursday, 30 October 2008 Tom Soron 2145
145 I logged out of the FIM but wasnt automatically reconnect when i logged in. Why is that? Tuesday, 28 October 2008 2620
146 What are Fronters virus checking protocols? Tuesday, 21 October 2008 Tom Soron 2972
147 How do I make sure my users authenticate against our LDAP when logging in Fronter Tuesday, 21 October 2008 Ben Lethlean 3764
148 How do I disable the navigation in a SCORM course? Friday, 10 October 2008 Tom Soron 3229
149 How do I add a room as a tab? Thursday, 09 October 2008 admin 6779
150 How do I force a room to appear in someone’s favourite rooms list? Thursday, 09 October 2008 Tom Soron 6365

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